Location, Location, Location couple leave viewers (and Phil Spencer) VERY frustrated


Viewers were left frustrated by a retired couple who wanted to downsize on last night’s episode of Location, Location, Location. 

Kay and Robert turned to Phil Spencer and Kirstie Allsopp for help finding a three-bedroom property after selling their five-bedroom family home in Chipstead, Surrey, to a developer after 25 years. 

Listing their priorities, the couple said they wanted a low-maintenance property with enough space for entertaining, a garage and to be within an easy distance from their hobbies, friends, and grown-up sons, who live nearby.

Robert also wanted a ‘room downstairs to use as a home office’ and Kay was looking for a ‘large kitchen with an island and an oven at eye-level’.    

But once the homes were rejected for a string of different reasons – including being ‘too close’ and ‘too far away’ from their current home – viewers pointed out they didn’t appear to know what they wanted. 

Phil, who appeared frustrated at points in the show, noted that they perhaps weren’t ready to leave their beloved family home behind.  

Time to downsize: Kay and Robert turned to Phil Spencer and Kirstie Allsopp for help finding a three-bedroom property after selling their five-bedroom family home in Chipstead, Surrey

Time to downsize: Kay and Robert turned to Phil Spencer and Kirstie Allsopp for help finding a three-bedroom property after selling their five-bedroom family home in Chipstead, Surrey

Property one - too close to where they currently live: The first house they were shown was a £750,000 three-bedroom home just a stone's throw from their previous property in the village of Chipstead. But Robert and Kay decided they wanted to be further away from their home

Property one – too close to where they currently live: The first house they were shown was a £750,000 three-bedroom home just a stone’s throw from their previous property in the village of Chipstead. But Robert and Kay decided they wanted to be further away from their home

Property two - too far from their current home and hobbies: This £700k mews style house was set in an exclusive 7 acre country estate near Walton on the Hill. But Kay admitted it would take some time to adjust to the location - and sounded skeptical when Phil said they were still close

Property two – too far from their current home and hobbies: This £700k mews style house was set in an exclusive 7 acre country estate near Walton on the Hill. But Kay admitted it would take some time to adjust to the location – and sounded skeptical when Phil said they were still close

Property three - parking outside: Location was once again an issue when it came to this £699,950 home in Banstead, and Robert didn't like that they would be able to see cars parked outside from the living room window. Phil seemed particularly disappointed

Property three – parking outside: Location was once again an issue when it came to this £699,950 home in Banstead, and Robert didn’t like that they would be able to see cars parked outside from the living room window. Phil seemed particularly disappointed

Property three - too much renovation work: Robert and Kay agreed the setting of this £620,000 semi-detached property in Copthorne, West Sussex, was stunning and offered much of what they wanted. However they decided it was 'too much' of a project to take on

Property three – too much renovation work: Robert and Kay agreed the setting of this £620,000 semi-detached property in Copthorne, West Sussex, was stunning and offered much of what they wanted. However they decided it was ‘too much’ of a project to take on

... And finally: Twelve weeks after meeting Phil and Kirstie, Robert and Kay had found their 'dream home', pictured, some 50 miles away from the catchment area they had given and listed for £50,000 over budget. Phil said he was delighted they were 'getting a fresh start'

… And finally: Twelve weeks after meeting Phil and Kirstie, Robert and Kay had found their ‘dream home’, pictured, some 50 miles away from the catchment area they had given and listed for £50,000 over budget. Phil said he was delighted they were ‘getting a fresh start’ 

One viewer tweeted: ‘So they want to downsize to a big house in a familiar location but not where they live, with an open plan kitchen but with a massive island in the middle and parking that isn’t near the house so you can see your cars?’

Another posted: ‘Imagine going on a property show and not have a clue what your wanting to buy.’  

A third wrote: ‘A £750k budget but not a clue…in fact they don’t want to move….. Good grief, [it’s] difficult to watch them.’ 

Indeed Robert and Kay ultimately rejected all four properties Phil found to move 50 miles away to East Preston, West Sussex – far out of the catchment area they give the Location, Location, Location team. 

Speaking at the start of the show, Robert and Kay told how they were living in a rental property while they searched for their new forever home.  

The first house they were shown was a £750,000 three-bedroom home just a stone’s throw from their previous property in the village of Chipstead. 

Once the homes were rejected, viewers pointed out they didn't appear to know what they wanted. They also questioned why an eye-level oven was a must bwhen one could be installed

Once the homes were rejected, viewers pointed out they didn’t appear to know what they wanted. They also questioned why an eye-level oven was a must bwhen one could be installed

But Kay was immediately unimpressed with the house, saying she ‘wasn’t keen’ on the steps as she walked down the street towards the front door. 

The home offered three bedrooms, spacious living space, a large garden, a garage – and was crucially close to the couple’s activities and social circle.

However it was not enough for Kay and Robert, with Kay pointing to the size of the kitchen, and Robert admitting they had hoped to go somewhere a little further away from where they used to live.  

The second property impressed them slightly more – but still fell short. 

Kitchen one: The house had the eye-level oven Kay wanted, but was missing the island and deemed 'too small' by the couple. Ultimately, it was a 'no' from them

Kitchen one: The house had the eye-level oven Kay wanted, but was missing the island and deemed ‘too small’ by the couple. Ultimately, it was a ‘no’ from them

Kitchen two: Fit their specifications with both an eye-level oven (pictured) and an island. However Roger struggled with whether they could embrace the 'communal' living

Kitchen two: Fit their specifications with both an eye-level oven (pictured) and an island. However Roger struggled with whether they could embrace the ‘communal’ living

Kitchen three: The third property had the eye-level oven that Kay was hoping for - but fell short on other factors. Phil noted he thought the property ticked most of their boxes

Kitchen three: The third property had the eye-level oven that Kay was hoping for – but fell short on other factors. Phil noted he thought the property ticked most of their boxes

Kitchen four: This large home had the island - but not the eye-level oven. However the appliance wasn't the nail in the coffin, it was that the upstairs of the home was cramped

Kitchen four: This large home had the island – but not the eye-level oven. However the appliance wasn’t the nail in the coffin, it was that the upstairs of the home was cramped

The £700,000 mews style house was set in an exclusive 7 acre country estate near Walton on the Hill. 

The gated community offered easy access to the motorway and was a short drive from their hobbies and grown-up sons. 

While it offered four bedrooms, a large living room and open-plan kitchen-diner – with the island – Kay admitted she wasn’t sure on the location, while Robert was hesitant over the ‘communal living’. 

You don’t want to be too close to where you were because that’s too familiar but this is too unfamiliar

The third property they were shown was in Banstead, on the other side of Chipstead to where they were previously – and the location was an issue once more. 

Phil noted: ‘You don’t want to be too close to where you were because that’s too familiar but this is too unfamiliar.’

The £699,950 home had a large garden to the back and parking in the front but there was no garage. 

‘The garage and the parking is going to be difficult to overcome,’ Robert said. ‘The parking is at the front. I am not keen on looking on a car.’

Kitchen five: Kay was delighted when they finally found their dream home - complete with the dream kitchen. The property boasts both an island and the eye-level oven, pictured

Kitchen five: Kay was delighted when they finally found their dream home – complete with the dream kitchen. The property boasts both an island and the eye-level oven, pictured 

Taking measurements: The couple were still waiting to move in but took cameras into their future home as they took measurements, pictured, at the end of the episode

Taking measurements: The couple were still waiting to move in but took cameras into their future home as they took measurements, pictured, at the end of the episode

Kay added her own doubts: ‘I can’t see myself living here… If it doesn’t feel right, and it’s not where I want it to be… And I’m just not sure where I want it to be.’ 

The fourth house, a £620,000 semi-detached property in Copthorne, West Sussex, proved similarly disappointing, as Kay and Robert deemed it would be ‘too much renovation work for this time in their lives’. 

While the couple didn’t put an offer on any of the homes they were shown by Phil and Kirstie, they did find their ‘dream home’ once the cameras stopped rolling.

Eventually settling on a four-bedroom detached property that was on the market for £800,000.

They acknowledged that it was out of the area – and budget – that they had given Phil, but the presenter said he was pleased they were getting a ‘fresh start’. 

And Kay was delighted that it had a kitchen with a large island – and an oven at eye-level. 



Location, Location, Location couple leave viewers (and Phil Spencer) VERY frustrated